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Technology: Interactive Capabilities |
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GDI specializes in call center interactive development with a team of experienced web based interactive application developers. The extent of GDI’s interactive capabilities are rolled into their web based CRM application which serves as an application hosting platform.
GDI can provide:
- Interactive Web Database systems – Utilized to tie together disparate call handling functionality into a singular interface and system.
- Interactive Voice Response systems
- Interactive contact center systems such as web-based chat, email and other avenues of contact.
Among some of the systems we have developed:
- CRM Lead Distribution System
- Complete E-Commerce platform tying into SalesCycle.net customer management system
- Case Management System
- Online forms and data gathering applications
- Database to database integration and data sharing
- Web Services to provide in/out data manipulation between customers
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