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Customer Relationship Management (CRM) |
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SalesCycle.NET is a web-based Customer Relationship Management software that addresses the following areas of your business.
- Management of interactions with clients
- Management of contacts with new business opportunities
- Sales forecasting and tracking
- Comprehensive reporting on client and prospect activity
SalesCycle.NET is a cost effective way to connect your company to a central data system for sharing customer and prospect data. It demands no extensive hardware requirements; it is easy to use so users will adopt the software faster. The impact it will make on your company will be measurable very quickly.
Additional Key Integration Points for SalesCycle.NET
- Inbound Call Handling Client Interfaces
Most mainstream PBX systems have a CTI integration capability. SalesCycle.NET can be easily tied into your telephony system to provide custom screen pops and an additional layer of information from the phone system tied into the database interactions.
- Outbound Calling Client Interfaces
SalesCycle.NET can be integrated with front end dialer interfaces.
- Robust Standard User Customization Controls
20 custom fields for data capture can be added under several of the key Tabs within SalesCycle.NET. Additionally, each user can customize the look and layout on each of their screen views. Each of the users within SalesCycle.NET truly can mold their views to best support their job function.
- Reporting & Analytics
The reporting engine that SalesCycle.NET has is one of the most robust in the industry. Most reports and data extracts can be set up and executed by non-technical users.
- Central Communications System
There are 2 key means to communicate with your user base in SalesCycle.NET.
- Message boards to all user base
- One to one communications amongst users
- Permissions Based Access
o SalesCycle.NET allows you to establish new users and dictate what information they can have access to in the system. This allows you great control in allowing not only internal users but external partners, clients etc. to view results and reports on a limited basis.
Custom Intergration of SalesCycle.NET
- Business Continuity
- Internal & External Help Desk
- Trouble Ticketing System
- Gap Analysis
- Quality Module
- Enhanced Customer Segmentation Analysis
- Web Marketing, Sales and Registrations Integrated
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